Complaints
The Engineering Society’s complaints policy enables complaints against members holding a position within EngSoc to be handled by a neutral third party, in the best interests of fairness, accountability and transparency—all complaints must be directed to the Ombudsperson.*
Ombudsperson
Aaryan Fredrick Overseen by the Speaker
The Ombudsperson is a neutral body who gathers feedback about all aspects of Skule™ and mediates interpersonal conflicts within EngSoc. In addition to running the Skule™ census every year, they make themselves available at all times to hear comments or complaints about EngSoc’s operations. The Ombudsperson ensures that feedback remains anonymous and is given to people who can attempt to address it.
Email
Who can I complain about?
Complaints may be made against any member holding a position within the Engineering Society, including but not limited to:
Acting in an official capacity, and actions taken outside their official capacity within their role.
Completeness of a Complaint
A complaint is complete if:
1) It concerns a person listed above
2) Contains enough information for a reasonable person, with full access to EngSoc’s documents, to determine the factual accuracy of the allegations
An incomplete complaint will not be investigated, however, a new, complete complaint may be filed. You will be notified of the completeness of your complaint within 7 days of your complaint first being acknowledged.
For details of the possible responses and outcomes of complaints, see the Policy on Complaints
*Complaints against the Ombudsperson may be directed to the Speaker at speaker@skule.ca.
